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Nov 01, 2021

Causes of printer failure

There are many reasons why the printer does not print, including printers and computers. The following are introduced separately:

Check if the printer is online. On most printers, there is a light indicating the online status beside the "OnLine" button. Normally, the online light should be always on. If the indicator light is off or flashing, it means that the connection is not normal. Focus on checking whether the printer power is on, the printer power switch is turned on, and the printer cable is properly connected, etc. If the online indicator is normal, turn off the printer and then turn it on again to see if the printed test page is normal.

Check if the printer is set as the default printer. Click "Start/Settings/Printers", check whether there is a small black hook on the icon of the printer currently in use, and then set the printer as the default printer. If there is no printer in use in the "Printers" window, click the "Add Printer" icon, and then install it according to the prompts.

Check whether the current printer is set to pause printing. The method is to right-click the printer icon in the "Printers" window, and check whether there is a small tick on the "Pause Printing" option in the drop-down menu that appears. If the "Pause Printing" option is selected, please cancel this option.

Type some text in the "Notepad", and then click "Print" on the "File" menu. If the test document can be printed, it means there is a problem with the printing program used. Focus on checking whether the correct printer is selected for WPS, CCED, Word or other applications. If it is a print file generated by an application, please check the print output generated by the application. is it right or not.

Check whether the remaining space of the computer's hard disk is too small. If the free space of the hard disk is less than 10MB, you cannot print. The check method is to right-click the icon of the hard disk where Windows is installed in "My Computer", select "Properties", and check the hard disk space in the "General" tab. If the remaining space is less than 10MB, you must empty the "Recycle Bin" to delete temporary files, expired or no longer used files on the hard disk to free up more space.

Check whether the printer driver is appropriate and whether the printing configuration is correct. Check the following in the "Details" option in the "Printer Properties" window: In the "Print to the following port" selection box, check whether the printer port setting is correct. The most commonly used port is "LPT1 (printer port)", but some The printer requires the use of other ports; if you cannot print large files, you should focus on checking the "timeout settings" value in the "timeout settings" column. This option is only valid for printers directly connected to the computer, and it is invalid when using a network printer.

Check whether the printer port is open in the BIOS settings of the computer. The printer port in BIOS should be set to "Enable", some printers do not support ECP type of print port signal, the print port should be set to "Normal, ECP+EPP" mode.

Check whether there is a virus in the computer, if necessary, use anti-virus software to kill the virus.

Check if the printer driver is damaged. You can right-click the printer icon, select "Delete", and then double-click "Add Printer" to reinstall the printer driver.

There is no paper or paper jam in the input tray of the printer. Check whether the toner cartridge, ribbon or toner cartridge of the printer is valid. If it is invalid, the printer cannot be printed.


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